Radhika Dholakia-Lipton founded RADD LLC. to provide financial institutions with an all-in-one level of expertise that was missing in the market: internal auditing and compliance consulting, cost-saving technology, and customized compliance solutions – all from one experienced and trusted firm.
Based in Santa Ana, California, RADD has a proven track record of success with clients nationwide.
Our mission is to help financial institutions translate their vision into actions that optimize returns while mitigating risk and protecting their brand’s reputation.
Radhika knows that when it comes to internal auditing and experience matters. Her own impressive background spans all phases of compliance, operations, and risk management for leading financial institutions and is rivaled only by the experience and credentials of her hand-picked team of former senior compliance leaders and examiners, averaging 25 years of industry experience.
The RADD team diligently stays abreast of regulatory trends and regularly speaks at conferences and shares their expertise via whitepaper and educational webinars.
A banking industry veteran, Radhika has personally been responsible for helping several banking institutions successfully pass their regulatory examinations and excels in policy and procedure development, audit management, and leveraging technology to streamlining processes and reduce costs.
With RADD – Risk Advisory, Direction and Delivery – clients have access to internal auditing expertise and a compliance consultant partner passionately obsessed with avoiding and remedying issues. Knowing that no two financial institutions are alike, we listen and customize the right approach and team to meet your unique needs.
With the RADD team on your side, you can transfer your worries about regulatory compliance to us – letting you focus on what your organization does best.
Meet Our Team
Founder – Radhika has more than 31 years of experience in the banking industry, with an impressive background spanning all phases of compliance, operations, and risk management for leading financial institutions. Radhika has been responsible for helping several banking institutions successfully pass their regulatory examinations. She excels in policy and procedure development, audit management, and streamlining processes through the use of technology. Prior to stating her own compliance and internal audit firm, Radhika held position such as Program Director of Retail Audit for Cititgroup, Chief Banking Officer, Chief Compliance Officer, Chief Risk Officer and BSA Officer. She has experience in working with large institutions to starting a de novo. Radhika is active in the speaking circuit and regularly presents on risk management topics including banking high-risk programs. Radhika is passionate about what she does and dedicated to the success of her clients.
Chief Operations Officer – Rita Ward has 20 years of regulatory audit and compliance experience in the private and public sectors of finance, 5 years of which she dealt with the CFPB and DOJ directly. She has worked with small lenders (Westlake Financial), credit unions (First Financial Credit Union), commercial banking (Commonwealth Business Bank, Bank of Hope), big banks (Wells Fargo, CIT), and many others. She has limitless experience in compliance, internal audit (Banking, Mortgage, Commercial and Consumer Lending, Compliance Management System, Financial, Vendor Management, Due Diligence, Servicing/Subservicing, and SOX). She has assisted in writing policies and procedures for overarching processes. Along with assisting clients to address Matters Requiring Attention (MRA) from regulatory institutions.
Director of Internal Audit – CPDSE, CISA, PECB – Dana Polentz has over 25 years of experience in the financial services industry, with 10 of those providing internal audit services. She is well-rounded in various Compliance, Lending, SOX, and Information Technology Audits. Additionally, she has served as Senior Audit Manager for several large financial institutions. She is also well versed in SOC 1, SOC 2, and SOC 2 audits, and accounting audits. She holds the following certifications: Certified Data Privacy Solutions Engineer (CDPSE), PECB Certified ISO/IEC 270001 Lead Auditor, and Certified Information Security Auditor (CISA). Dana is a member of the Information Systems Audit and Control Association and a CIA candidate for the Institute of Internal Auditors
Senior Consultant – Glyenis Hart has over 30 years of banking experience. Prior to joining RADD, Mrs. Hart served as Senior Vice President, Director of Operations of California First National Bank, from November 2015 to July 2021. Prior to this, Mrs. Hart has held similar positions at a variety of community banks with the assets size ranging from $200 million to $1billion, with responsibilities which include, managing Central Operations, Branch Operations, IT Manager, BSA Officer and Deposit Compliance Officer.
Senior Consultant – Steven Tabick has nine years of experience in the financial services industry with five of those years focused on regulatory and governance compliance. He has experience developing compliance management systems, policy and procedure writing, risk assessment design and internal audit program creation, and business continuity management program development.
NCCO, NCRM, CUCE, BSACS – Katey Proefke has more than 30 years of financial institution compliance experience focused on credit unions. She has worked for mortgage lenders/brokers, banks and credit unions. Katey has held the title of Chief Compliance Officer, Director and Assistant Vice President at these institutions. Most recently, she was the Chief Compliance Officer for a $3.5 billion credit union where she created the compliance department from the ground up. This included creating and maintaining the following functions: vendor management program, regulatory change process, compliance monitoring, BSA program and a comment letter process. Katey is the Vice President of the Credit Union Compliance Professionals group that meets monthly in Southern California.
Senior BSA/AML Consultant – Liz Slim is an experienced compliance professional handling policy and procedure writing, risk assessments, and AML program development. Liz is well respected in the industry within the public and private sector. As a subject matter expert, Liz has been invited to speak at various national AML conferences and webinars covering BSA exams, risk assessments, customer risk reviews, training, and financial investigations.
Senior Consultant – Carlisha Plummer is a Senior Consultant in the Regulatory Compliance and Audit practice at RADD LLC. Carlisha works with client delivery teams to ensure successful planning and execution of consulting engagements while also serving as RADD LLC’s subject matter expert on the Home Mortgage Disclosure Act (HMDA), Regulation C.
Internal Audit Manager – Deposit Compliance, Electronic Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, Automated Clearing House (ACH), and Human Resources.
Client Success Manager –
RISK ADVISORY, DIRECTION & DELIVERY
“We will help you optimize your returns, mitigate risk and protect your brand”