Radhika Dholakia-Lipton founded RADD LLC. to provide financial institutions with an all-in-one level of expertise that was missing in the market: internal auditing and compliance consulting, cost-saving technology, and customized compliance solutions – all from one experienced and trusted firm.
Based in Santa Ana, California, RADD has a proven track record of success with clients nationwide.
Our mission is to help financial institutions translate their vision into actions that optimize returns while mitigating risk and protecting their brand’s reputation.
Radhika knows that when it comes to internal auditing and experience matters. Her own impressive background spans all phases of compliance, operations, and risk management for leading financial institutions and is rivaled only by the experience and credentials of her hand-picked team of former senior compliance leaders and examiners, averaging 25 years of industry experience.
The RADD team diligently stays abreast of regulatory trends and regularly speaks at conferences and shares their expertise via whitepaper and educational webinars.
A banking industry veteran, Radhika has personally been responsible for helping several banking institutions successfully pass their regulatory examinations and excels in policy and procedure development, audit management, and leveraging technology to streamlining processes and reduce costs.
With RADD – Risk Advisory, Direction and Delivery – clients have access to internal auditing expertise and a compliance consultant partner passionately obsessed with avoiding and remedying issues. Knowing that no two financial institutions are alike, we listen and customize the right approach and team to meet your unique needs.
With the RADD team on your side, you can transfer your worries about regulatory compliance to us – letting you focus on what your organization does best.
Meet Our Team
Founder – Radhika has more than 31 years of experience in the banking industry, with an impressive background spanning all phases of compliance, operations, and risk management for leading financial institutions. Radhika has been responsible for helping several banking institutions successfully pass their regulatory examinations. She excels in policy and procedure development, audit management, and streamlining processes through the use of technology. Prior to stating her own compliance and internal audit firm, Radhika held position such as Program Director of Retail Audit for Cititgroup, Chief Banking Officer, Chief Compliance Officer, Chief Risk Officer and BSA Officer. She has experience in working with large institutions to starting a de novo. Radhika is active in the speaking circuit and regularly presents on risk management topics including banking high-risk programs. Radhika is passionate about what she does and dedicated to the success of her clients.
Chief Operations Officer – Rita Ward has 20 years of regulatory audit and compliance experience in the private and public sectors of finance, 5 years of which she dealt with the CFPB and DOJ directly. She has worked with small lenders (Westlake Financial), credit unions (First Financial Credit Union), commercial banking (Commonwealth Business Bank, Bank of Hope), big banks (Wells Fargo, CIT), and many others. She has limitless experience in compliance, internal audit (Banking, Mortgage, Commercial and Consumer Lending, Compliance Management System, Financial, Vendor Management, Due Diligence, Servicing/Subservicing, and SOX). She has assisted in writing policies and procedures for overarching processes. Along with assisting clients to address Matters Requiring Attention (MRA) from regulatory institutions.
Director of Internal Audit – CPDSE, CISA, PECB – Dana Polentz has over 25 years of experience in the financial services industry, with 10 of those providing internal audit services. She is well-rounded in various Compliance, Lending, SOX, and Information Technology Audits. Additionally, she has served as Senior Audit Manager for several large financial institutions. She is also well versed in SOC 1, SOC 2, and SOC 2 audits, and accounting audits. She holds the following certifications: Certified Data Privacy Solutions Engineer (CDPSE), PECB Certified ISO/IEC 270001 Lead Auditor, and Certified Information Security Auditor (CISA). Dana is a member of the Information Systems Audit and Control Association and a CIA candidate for the Institute of Internal Auditors
Client Success Manager – As Chief Marketing Officer, Dan is responsible for overseeing the planning, development and execution of RADD LLC’s marketing, sales and advertising initiatives. Reporting directly to the chief executive officer, Dan’s primary responsibility is to generate revenue through successful marketing for the entire organization. His expanded responsibilities include corporate strategy, sales management, new business development, and delivering outstanding customer service to our valued clientele. Dan brings nearly forty years of successful sales, sales management and marketing experience to the organization.
Andrew has 20 years of combined experience in the areas of software
development, system implementation, internal audit, regulatory compliance, business process improvement, and information technology general controls in various industries. His experience includes working in product development at
Oracle Corporation. Andrew started his career in product development at Oracle Corporation in 2001.
He worked on Release 12 of Oracle Applications in both technical and functional roles. Andrew continued his career at Deloitte where he worked in external audit, internal audit, and system implementation projects for clients in various industries.
Andrew’s experience as an independent consultant includes security and segregation of duties design and review, post-implementation reviews, SOX
readiness, internal audit projects, and business cycle and IT general controls design for Oracle Applications clients. His risk and governance experience includes
internal audit projects for banking clients in the areas of Bank Secrecy Act (BSA) compliance, Gramm Leach Bliley Act (GLBA), Automated Clearing House (ACH), and Online Banking audits.
In the course of his career, he worked in external audit and internal audit in testing
SOX controls, and on the management side in the design and implementation of
SOX controls for clients in various industries.
Operations Manager – Adrienne Hoffman currently serves as Operations Manager. Prior to joining RADD, Adrienne worked in the mortgage industry for six years processing loans as well as leading a team of loan processors at JPMorgan Chase Bank. Before mortgage she worked in several areas of the supply chain network, including sales analyst, operations account specialist and customer service manager, working for contract manufacturers and consumer goods companies.
Regulatory Compliance Manager – Fredy Sandoval is an experienced compliance Auditor with more than 10 years of experience. Fredy has been responsible in conducting Regulatory Audits, Internal Policies and Procedures Audits and he has a heavy background in Mortgages. He worked for Westlake Financial Services where he designed and established Internal Policies and Procedures in order to comply with FDCPA, UDAAP, SCRA and FCRA. He was part of multiple CFPB and State Examinations with Westlake Financial Services where he worked for several years.
Staff Auditor – Justin has less than a year in the Audit Advisory Services. However, Justin has assisted the Advisory and Audit team by preparing and testing internal controls over the ACH, Human Resources, and Lending Audits, as well as participating in Exit Meetings with RADD’s clients. Justin is a team player, effective communicator, and has strong analytical and critical thinking skills. Justin holds BA in Criminology with a minor in Sociology and Anthropology.
NCCO, NCRM, CUCE, BSACS – Katey Proefke has more than 30 years of financial institution compliance experience focused on credit unions. She has worked for mortgage lenders/brokers, banks and credit unions. Katey has held the title of Chief Compliance Officer, Director and Assistant Vice President at these institutions. Most recently, she was the Chief Compliance Officer for a $3.5 billion credit union where she created the compliance department from the ground up. This included creating and maintaining the following functions: vendor management program, regulatory change process, compliance monitoring, BSA program and a comment letter process. Katey is the Vice President of the Credit Union Compliance Professionals group that meets monthly in Southern California.
Internal Audit Manager – Deposit Compliance, Electronic Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, Automated Clearing House (ACH), and Human Resources.
Senior Consultant – Steven Tabick has nine years of experience in the financial services industry with five of those years focused on regulatory and governance compliance. He has experience developing compliance management systems, policy and procedure writing, risk assessment design and internal audit program creation, and business continuity management program development.
RISK ADVISORY, DIRECTION & DELIVERY
“We will help you optimize your returns, mitigate risk and protect your brand”